This short presentation provides an introduction to the exciting world of mission critical interaction design, where safety, security and protecting human life enters the realm of digital technology.

In mission critical solutions, user requirements are extreme – the physical conditions are often difficult and stress levels are high. However, users are required to complete vital tasks with no room for error.

Designing for interaction in such extreme environments puts additional focus on the importance of a simple and frictionless user experience. In this presentation, you will gain an understanding of the key factors for successful interaction design in mission critical settings.

Mikkel Michelsen is an interaction designer with 10 years of experience in designing digital user interfaces. He has worked on projects in both the US and Europe, designing systems for industrial use and financial trading.

He is currently employed at www.systematic.com, a CMMI5 rated company building mission critical software for healthcare and defence, where he designs user experience in the area of digital mobile defence applications for troops in the field.

He has pioneered the design of a tablet-based touch screen battle management system for mobile ground and naval units, extending it into soldier-worn systems.