BEGIN:VCALENDAR PRODID;X-RICAL-TZSOURCE=TZINFO:-//com.denhaven2/NONSGML ri_cal gem//EN CALSCALE:GREGORIAN VERSION:2.0 METHOD:PUBLISH BEGIN:VTIMEZONE TZID;X-RICAL-TZSOURCE=TZINFO:America/Los_Angeles BEGIN:STANDARD DTSTART:20081102T020000 RDATE:20081102T020000 TZOFFSETFROM:-0700 TZOFFSETTO:-0800 TZNAME:PST END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090205T130000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090205T090000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2565 DESCRIPTION:Workshop Fee: $250.00 USD\n\nMany designers and other people who "make stuff" agree that talking to people is essential at many point s throughout the process. But even with that agreement it's not always c lear what to do with the "data" that comes from those conversations.\n\n Through exercises\, examples\, and discussion\, Steve will share some be st practices before going out in the field\, while out in the field\, an d after being in the field that help transform questions into answers\, answers into insights\, and insights into actions.\n\nSteve Portigal is the founder of Portigal Consulting\, a boutique firm that helps clients to discover and act on new insights about themselves and their customers . In addition to regularly speaking at design and marketing events\, Ste ve has taught Design Research at the California College of Art and the I nvolution Master Academy. He writes regularly for Core77 and the Portiga l Consulting blog\, All This ChittahChattah. Steve is an avid photograph er who has a Museum of Foreign Grocery Products in his home. SUMMARY:Workshop: Well\, we did all this research … now what? LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090205T130000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090205T090000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2566 DESCRIPTION:Workshop Fee: $250.00 USD\n\nInteraction Design is a young fi eld that spans many industries. Many of us learned the tools of the trad e on the job. Because of this\, there is a rich untapped number of appro aches out there yet to be shared.\n\nThis workshop is intended to bring together conference participants who are interested in seeing how others practice the craft. At the end of the workshop\, you will understand ho w different design approaches yield different solutions and be more cons cious about how to think about a problem differently from what you do no w.\n\nThis workshop will be highly collaborative. It is designed to fost er exchange of ideas between people of all different backgrounds working in the industry. We will start with a short presentation on how we have done our work in different circumstances. Then we break into teams to d esign an experience. The exercise is intended to push boundaries of what it means to do IxD. At the end of the exercise\, you will be asked to v isually communicate to the group your method of solving the problem. The goals of this presentation are to share how different practices yield d ifferent results and to have a facilitated discussion to discover themes in our practice.\n\nJeanine Harriman\n\nAs a lead designer at Liquidnet \, Jeanine Harriman specializes in envisioning and designing world-class user experiences. Jeanine previously worked as a designer at Netscape a nd at Cooper\, and held senior-level positions at Avenue a | Razorfish a nd Symantec.\n\nJeanine also teaches a popular User Experience design cl ass for the Design and Communication Arts program of the UCLA Extension. \n \nLiya Zheng\n\nLiya Zheng is a lead designer at Liquidnet. She is cu rrently helping Liquidnet solve business problems in the areas of design strategy\, interaction and service design. She frequently conducts desi gn workshops in the U.S. and China.\n\nPreviously\, she worked at Respir onics\, a leader in respiratory monitoring and assistive technology. She helped them establish an internal Experience Design capability. Liya be came interested in storytelling in interactive media through a position early in her career at Rockstar Games.\n SUMMARY:Workshop: Design Studio LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090205T130000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090205T090000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2567 DESCRIPTION:Workshop Fee: $250.00 USD\n\nAbstract:\nThis workshop is inte nded for interaction designers who have little to no experience with har dware/software design and are interested in expanding their practice int o this rapidly-growing space. Interaction design practice changes as it moves off the desktop and beyond keyboard and mouse input. Designers fa ce new considerations of physical and environmental context\, as well as new opportunities and constraints based in the different technological platforms\, physical forms and use paradigms.\n\nIn this practical\, han ds-on workshop\, we'll share insights and principles from our own experi ences and those of some leading practitioners in the field. We'll provi de guidance on working effectively with industrial designers and electri cal and mechanical engineers to create the best possible user experience . In addition\, we'll discuss how a hardware/software interaction desig n perspective will help you navigate the new world of product ecosystems and service design.\n\nThe session will include a design exercise where small teams will try their hand at developing a hardware/software desig n. Come prepared to engage deeply\, to provide constructive feedback\, a nd to take home new skills and a new way of thinking about your work and future.\n\n\nTed Booth\n\nTed Booth leads interaction design at Smart D esign. His team focuses on designing new experiences for a wide range of consumer products and services. Interaction designers at Smart work clo sely with industrial designers\, researchers and engineers to create enj oyable and satisfying consumer experiences.\n\nPrior to joining Smart\, Ted led interaction design at Motorola Enterprise Mobility (formerly Sym bol Technologies) working on a wide range of mobile computers\, RFID dev ices\, and remote management tools. Before that\, he led interaction des ign at Method\, a consulting firm specializing in brand identity\, web d esign\, and product user interface. He began his career at MetaDesign in San Francisco. He holds a Masters of Design from the Illinois Institute of Technology.\nMichele Tepper\n\nMichele Tepper is a Principal Designe r in frog design's New York studio. She has led or contributed to projec ts ranging from industrial design product strategy research to mobile in terfaces to complex web applications. She is the co-lead of frog's inter nal Convergent Design expert group\, a global knowledge-sharing communit y for creating memorable\, pleasurable experiences that bring together i ndustrial and digital design.\n\nBefore frog\, Michele worked for IBM\, setting interaction standards for the company's global website. She has written influential essays on social software and online community forma tion\, and holds a Ph.D. in English from the University of Michigan.\n SUMMARY:Workshop: So you want to be a Hardware/Software Interaction Desig ner ... LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090205T180000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090205T140000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2568 DESCRIPTION:Workshop Fee: $250.00 USD\n\nIn the world of Web applications \, forms bridge the gap between people\, their information\, and your pr oduct or service. From registration forms that welcome new customers to checkout forms that finalize e-commerce transactions\, Web forms frequen tly broker crucial online interactions.\n\nIn his full-day workshop\, Lu ke Wroblewski\, author of the Rosenfeld Mediabook Web Form Design Best P ractices\, will walk you through design considerations and best practice s of form design culled from international site-tracking\, usability tes ting\, eye-tracking studies\, and over eleven years of designing Web app lications. He'll outline how the interaction and visual design of Web fo rms can make the difference between acquiring a customer and completing a transaction or not.\n\nThrough presentations\, discussions\, and hands -on exercises\, attendees will learn how different types of forms\, inpu t fields\, input labels\, validation\, feedback\, calls to action\, and surrounding visual elements can support or impair different aspects of u ser behavior. The workshop is structured to provide attendees with an un derstanding of the right "best" practices for their specific context\, s o they can quickly go from the quintessential design answer of "it depen ds" (on the business goals\, user needs\, and context of your forms) to actionable solutions. After this workshop\, you'll never look at web for ms the same way again.\nLuke Wroblewski\n\nLuke Wroblewski is an interna tionally recognized Web thought leader who has designed or contributed t o software used by more than 600 million people. He is currently Senior Director of Product Ideation & Design at Yahoo! Inc.\, where he leads th e design of the world's most accessed Web page (Yahoo.com) and many othe r popular Yahoo! products.\n\nLuke is the author of two popular Web desi gn books: Web Form Design (2008) and Site-Seeing: A Visual Approach to W eb Usability (2002). He also publishes Functioning Form\, a leading onli ne publication for interaction designers.\n SUMMARY:Workshop: Web Form Design LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090205T180000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090205T140000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2569 DESCRIPTION:Workshop Fee: $250.00 USD\n\nEven though touchscreen and gest ural technologies have been around for decades\, they are only now being widely adopted for public use. The launches of Nintendo's Wii\, Apple's iPhone\, and Microsoft Surface have heralded a new era of interaction d esign where gestures in space and touches on a screen will be as promine nt as pointing and clicking.\n\nBut how do you create products and desig n experiences for this new paradigm? While most of us know how to design desktop and web applications\, many are still wondering how to adequate ly design for interactive gestures.\n\nIn this workshop you will:\n\n * Learn the key differences in designing for touch/gesture\n * Learn how to design touch targets\n * Explore the basics of ergonomics and kinesiology\n * Create a paper prototype of a touchscreen/gestural i nterface\n * Communicate presence and instruction\n * Learn strate gies for documenting a touch application \n\nLearn the basics of designi ng for touchscreens and gestural interfaces in this hands-on workshop. B ill DeRouchey\, Interaction Design Director at Ziba Design and Dan Saffe r\, Principal at Kicker Studio and author of the 2008 O'Reilly book Desi gning Gestural Interfaces\, will lead this workshop.\n\nThis workshop is for designers of all levels who want to expand their knowledge of inter action design into the new territory of interactive gestures. Through ac tivities and mini-lectures on relevant topics\, Dan and Bill will guide you in understanding the benefits and limitations of this new medium.\n\ nBill DeRouchey has over fifteen years experience as a writer\, informat ion architect\, product manager and now Interim Director of Interaction Design at Ziba Design in Portland\, Oregon. With Ziba\, he is fortunate to work on a variety of challenges\, from handheld satellite radios and medical devices to community websites and interactive spaces.\n\nBill al so writes about the variety and history of interaction design in everyda y experiences on his blog\, Push Click Touch. He is determined to stretc h how people think about interaction design\, from beyond the pure digit al to any interaction between humans and the artifacts they create.\nAft er that\, he plays the ukulele.\n\nDan Saffer is a principal at Kicker S tudio\, a product design consultancy. Every day\, millions of people use the products he has designed.\n\nAn international speaker and author\, his latest book is Designing Gestural Interfaces (O'Reilly 2008) which h as been called "an essential reference work for anyone looking to advanc e human-technology interactions beyond dials\, knobs\, keyboards\, and m ice."\n\nHe holds a masters of design in interaction design from Carnegi e Mellon University. A thought leader in interaction design\, his writin gs on design have appeared in BusinessWeek\, Design IT! magazine\, and m any online publications\, including his own site at http://www.odannyboy .com. SUMMARY:Workshop: Designing for Touch screens and Interactive Gestures LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090205T160000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090205T140000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2570 DESCRIPTION:Workshop Fee: Free\n\nCome and see how Adobe Fireworks CS4 he lps you rapidly prototype websites\, application interfaces\, and other interactive designs. Attend this workshop to learn how to create\, edit\ , and optimize web graphics faster and more accurately. Get tips on how to demo your design live or e-mail interactive PDF files to clients. Fin d out how to make the most of the new user interface and core functional ity such as consistent text handling with the Adobe text engine. Then le arn about outputting your designs to the application platform of your ch oice: Adobe AIR\, Flash CS4 Professional\, Flex\, HTML\, or CSS-based la youts. \n\nDavid Hogue is the Director of Information Design and Usabili ty at Fluid in San Francisco\, CA. David leads the interface design and usability efforts and coordinates the efforts of the full creative team through all projects and phases. He promotes collaborative design focusi ng on crafting innovative online experiences\, and he is responsible for defining and refining Fluid's design processes and methodologies. With over 10 years experience in online content delivery and interface design \, Dave combines his skills as an information designer and his training as an applied psychologist to bring insight into user behavior and expec tations. Clients such as Design Within Reach\, The North Face\, Reebok\, and Charles Schwab have benefited from his information architecture and UI and interaction design.\n\nAlan Musselman is a Software Architect fo r the Adobe Fireworks product. He has over ten years of web design and developer experience at Adobe and several medium size start-ups.\n SUMMARY:Workshop: Mock-up Web & Application Design with Adobe Fireworks C S4 LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090205T180000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090205T160000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2571 DESCRIPTION:Workshop Fee: Free\n\nAt this workshop session\, explore the interrelated disciplines of design and development. Discover how these d isciplines are facilitated through Adobe tools and workflows through thr ee specific project types: Designer/Developer collaboration for the Flas h Platform and Ajax\, and Cross-Media design and publication.\n\nThis wi ll be a workshop on how designers can integrate and collaborate with oth er designers or developers between media types and disciplines. There wi ll be a customer case study for you to hear firsthand how a productive w orkflow from idea\, prototype and through a design process have been suc cessful. \n\nDoug Winnie is a Group Product Manager for Workflow at Adob e Systems. He is responsible for maximizing workflow collaboration betwe en Adobe products\, platforms and technologies.\n\nRyan Stewart is a Pla tform Evangelist for Adobe. He focuses on rich Internet application tool s and technologies like Flash\, Adobe AIR\, Flex\, Flash Catalyst\, and ColdFusion. He has spoken at a number of industry conferences such as We b 2.0 Expo\, Web Design World\, Adobe MAX\, 360|Flex\, and Educause. Pri or to joining Adobe he was an industry analyst regarding RIAs and mainta ins a blog on ZDNet where he covers all aspects of the rich Internet app lication landscape. Between coding and speaking he lives in Seattle\, WA and enjoys hiking\, mountaineering\, and making beer.\n SUMMARY:Workshop: Exploring Cross-Discipline Workflows with Adobe LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090205T200000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090205T190000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2572 DESCRIPTION:Details Coming Soon! SUMMARY:IxDA Pub Crawl END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T130000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T090000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2573 DESCRIPTION:Workshop Fee: $250.00 USD\n\nWireframes wacky? Flows farkakt? \n\nThese and other interaction design documents can be difficult to cre ate and use in the best of circumstances\, not to mention the tight time frames and politicized organizations in which we work. Web sites and in teractive products are becoming more complex and so\, too\, must the des ign documentation that describes them.\n\nIf you've spent any time ponde ring the ins and outs of any of these documents (or feel like you need t o)\, this workshop is for you. Spend four hours with Dan Brown\, author of Communicating Design--the only book on user experience design documen tation--as he leads you through an exploration of wireframes and flows.\ n\nDuring the course of the workshop\, you'll hone your skills with thes e two key documents\, essential tools for communicating interaction desi gn concepts. By the end of the workshop\, you will have worked through t hese two deliverables and gathered best practices that you can extend to all your documentation.\n\nParticipating in this hands-on workshop\, yo u will:\n\n * Discuss success criteria for wireframes and flows\n * Explore how different circumstances affect the content and format\n * Define a process for creating documents\, large and small\n * Crit ique examples from Dan's portfolio and other sources\n * Create diffe rent versions of these documents\n * Practice presenting your documen ts \n\nDan Brown\n\nDan Brown founded EightShapes\, LLC--a Washington\, DC-based user experience consultancy--with Nathan Curtis. In 2006\, he w rote Communicating Design\, a book describing 10 core deliverables for u ser experience designers. He's been practicing web design since 1994.\n\ n SUMMARY:Workshop: Basic Deliverables: Wireframes and Flows LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T130000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T090000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2574 DESCRIPTION:Workshop Fee: $250.00 USD\n\n * Tired of redesigning the same interactions over and over again?\n * Interested in streamlining your design and development process without sacrificing quality?\n * Wondering if you need to create a library of reusable design components and solutions?\n * Heard about the Yahoo! Pattern Library and want t o know the real story?\n\nErin\, Christian\, and Lucas will share insigh ts and lessons learned from the 3+ year history of the Yahoo! pattern li brary. They will show how to identify patterns\, write\, review and rate patterns\; build a pattern library\; and then will discuss how to lever age the interaction guidelines codified in a pattern library to rapidly design websites and applications.\n\nTopics covered include:\n\n * Id entifying patterns\n * Writing patterns (and building consensus)\n * Reviewing and rating patterns\n * Organizing patterns into a libra ry\n * Attaching templates and code modules to patterns\n * Rapid prototyping of web experiences\n * Rapid development of production-re ady web experiences\n\nErin Malone\, Principal with Tangible UX\, has ov er 20 years of experience leading design teams and developing web and so ftware applications\, social experiences and system-wide solutions. Prio r to Tangible\, she spent 4 years at Yahoo! leading the Platform User Ex perience Design team where they were responsible for building the Yahoo! Design Pattern Library and for providing design expertise to the popula r YUI (Yahoo! User Interface Library). Additionally\, she led the redesi gn of the Yahoo! Developer Network\, oversaw the redesign of Yahoo!'s re gistration system\, developed the user experience team's intranet and wo rked on other cross-company initiatives.\n\nBefore Yahoo!\, Erin was a D esign Director at AOL\, Creative Director at AltaVista and chief Informa tion Architect for Zip2. She was the founding editor-in-chief of Boxes a nd Arrows\, is the author of several articles on interaction design hist ory and design management and a founding member of the IA Institute. Cur rently she is working on a book for O'Reilly Media with Christian Crumli sh called Designing Social Interfaces.\n\nChristian Crumlish has been de signing and writing about online user experiences since 1994. He is the curator of the Yahoo! Design Pattern Library and is in his second electe d term as a Director of the Information Architecture Institute.\n\nHe st udied philosophy at Princeton and painting at the San Francisco School o f Art. He is the author of\, most recently\, The Power of Many: How the Living Web is Transforming Politics\, Business\, and Everyday Life (Wile y\, 2004). Currently\, he is working on a book for O'Reilly Media with E rin Malone called Designing Social Interfaces. He lives in Oakland\, Cal ifornia\, with his wife\, Briggs\, and his cat\, Fraidy.\n\nLucas Pettin ati is a Principal Interaction Designer at Yahoo! working on several int ernational projects. Since joining Yahoo! in 2004\, he has designed the Yahoo! Developer Network website\, was responsible for Yahoo's all new u ser registration process\, the redesigned Yahoo! Personals site\, and cr eated the Yahoo! design stencil kit.\n\nBefore learning to yodel\, Lucas designed products for American Express\, Sabre Holdings\, and BMC Softw are. He holds a BA in Architecture form the University of California at Berkeley and sits on the industry advisory board for the Georgia Institu te of Technology's HCI Master's program.\n\n \n SUMMARY:Workshop: Designing and Building with Patterns and Pattern Librar ies LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T130000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T090000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2575 DESCRIPTION:Workshop Fee: $250.00 USD\n\nIn this workshop you will:\n\n * Be introduced to design sketching\n * Explore what design sketchi ng is and how it is different from fine art drawing\n * Learn quick a nd dirty techniques for representing people\, things\, places and ideas\ n * Familiarize yourself with scenario sketching\n * Take part in a group drawing project \n\nThis workshop will provide clear and simple methodologies to empower interaction between designers and to help you l earn how hand sketching techniques -- with pens and pencils -- can be a means of recording\, sharing and presenting ideas to others. It will als o serve as a primer on sketching to help you to become a more confident and better visual communicator\, while also demonstrating quick methods for using drawing to enrich the collaborative design process.\n\nIntende d for interaction and user experience designers of all skill levels\, th is workshop will help you broaden your sketching skills to capture rapid visualization of thoughts\, concepts\, systems and scenarios. Will and Mark will guide you through a range of activities\, introducing drawing and sketching techniques along with methods for including sketching as p art of a generative design process.\n\nThe format for this fast-paced wo rkshop will be a balanced combination of presentation and discussion\, a long with ample time for hands-on sketching and drawing. By the end of t he workshop you will have a broader understanding of hand-generated sket ching and will have also learned new methods to help you work more creat ively. Expect to be engaged and challenged in an open\, supportive and f un studio environment.\n\nTop 3 key take-aways from this workshop:\n\n 1. An idea of how sketching may enrich your design process.\n 2. Tech niques you can customize and build upon.\n 3. Simple methods you can s hare back at the office. \n\nMark Baskinger is an Assistant Professor in the School of Design at Carnegie Mellon University. He also has researc h affiliations with the Quality of Life Technology Engineering Research Center (Carnegie Mellon Robotics/ University of Pittsburgh) and with the /d.search-lab at the Technical University of Eindhoven (TU/e). Much of his research focuses on “interpretive form”- how products communicat e through their form language\, behavior\, and context to inform interac tion and shape user experience. He has published papers on the “langua ge” of designed artifacts\, visual “noise” in product design\, tan gible interaction\, and methodologies of visualization.\n\nIn his Drawin g Ideas® workshops\, he demonstrates strategies for using sketching and visual thinking methods to foster collaboration in design processes. Hi s work has been featured in design publications\, international magazine s and texts\, and has been exhibited in numerous galleries and museums\, including the Museum of Modern Art (New York). His work is also include d in the permanent art collection of the University of Illinois. He has won numerous design awards from ID magazine and the Industrial Designers Society of America (IDSA)\, and holds multiple product patents.\n\nMark also co-directs The Letter Thirteen Design Agency\, an interdisciplinar y design firm and is a founding member of the EcoDesigners Guild of Pitt sburgh. For a sample of his current work\, please see http://www.lettert hirteen.com\n\nWilliam Bardel is an information designer whose work invo lves improving access and understanding of complex ideas and environment s. While working at software\, architecture and design firms\, he has de signed sign systems and maps for cities\, airports\, and mass transit\, along with annual reports\, infographics\, dynamic information displays\ , and statistical data visualizations.\n\nHe holds a Masters of Design d egree from Carnegie Mellon University and a BA in English from Kenyon Co llege. He also studied information design at the Rhode Island School of Design. Bardel has lectured on urban wayfinding and dynamic mapping at C arnegie Mellon University and on design drawing (Drawing Ideas®) at the CHI 2007 and Emergence 2007 conferences. He contributed a chapter on vi sual perception to the O'Reilly book Mind Hacks. His company\, Luminant Design\, is based in New York\, USA. SUMMARY:Workshop: Drawing Ideas LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T130000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T090000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2576 DESCRIPTION:Workshop Fee: $250.00 USD\n\nThis half-day seminar will provi de a solid background in Interaction Design (IxD) for those who are comi ng to the practice of IxD from other areas\, such as information archite cture\, software engineering\, business analysis\, project or product ma nagement\, technical writing\, architecture\, industrial design\, visual design\, and interactive design.\n\nThe first part of the workshop will give participants a solid grasp of the history of IxD and the role it p lays in the design of digital systems (mostly software). In reviewing th e history of IxD\, participants will gain an understanding of the founda tional elements of interaction design and the language that connects the m.\n\nThe next part of the workshop will give students one of many frame works that interaction designers use to guide them towards designing an interactive solution. This framework spans the project lifecycle: from r esearch to ideation\, to frameworking and refinement of designs\, and th en to validation and deliverable documentation.\n\nDuring the workshop\, participants will perform hands-on exercises and engage in facilitated discussion. Throughout the session\, resources will be provided to enabl e participants to continue to learn about the theory and practice of int eraction design on their own\, and to begin to incorporate its technique s and principles into their work.\n\nDavid Malouf is currently a Profess or of Interaction Design in the Industrial Design Department of the Sava nnah College of Art & Design (SCAD). Before taking this position\, David was a Sr. Interaction Design for Motorola Enterprise Mobility where he designed software\, webware\, and hardware interactions and interfaces. Motorola was the last in a 15 year journey of practicing interaction des ign\, information architecture\, ui design\, project management and othe r roles and positions working almsot exclusively with think client techn ologies.\n\nDavid is also one of the primary founders and first Vice Pre sident of theInteraction Design Association (IxDA). David's passion for evangelizing and teaching interaction design\, came to a climax in 2008 when he co-chaired the first Interactions conference\, Interaction 08 | Savannah. The overwhelming success of this sold out event has catapulted interaction design and IxDA.\n\n \n\nBesides writing for this blog\, Da vid has been published online and in print writing on topics related to interaction design. David also teaches workshops on design and is availa ble for hire for these workshops as his schedule permits.\n\nYou can fin d David immersed in the social networking world on Facebook\, Twitter\,F lickr\, del.icio.us\, Dopplr\, and YouTube. You can follow my escapades with my wife\, Theresa\, and boy\, Caleb. SUMMARY:Workshop: Introduction to Interaction Design LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T130000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T090000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2577 DESCRIPTION:Workshop Fee: Free\n\nThere are over 50 IxDA Local Groups est ablished all over the world.\n\nEach group has started simply\, with one or more Local Leaders raising their hand and expressing a desire to mee t others who share a passion for Interaction Design.\n\nIn planning enga ging events in their locales\, IxDA Local Leaders have collected a wealt h of experience about the dos and don'ts of group organization and event planning. \n\nModerated by Janna Hicks DeVylder and the IxDA Board\, th is interactive workshop is a way for all Local Leaders to gather and lea rn from each other.\n\nThis workshop is open to those of you who are:\n\ n- currently organizing Local Groups\n- interested in supporting an exis ting Local Group\n- interested in starting a new Local Group\n\nThere is no cost associated with this workshop. SUMMARY:IxDA: Local Leaders Workshop LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T141000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T140000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2578 DESCRIPTION: SUMMARY:Conference Opening Remarks LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T151000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T141000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2579 DESCRIPTION:Climate change\, environmental degradatiion\, resource deplet ion\, peak debt and peak energy: these are all stakes being driven into the body of business as usual. The days of acting as if infinite growth were possible within a finite system are over. \n\nWhere does this leave interaction design? Last year\, a new product was launched every three minutes. Many of these involved the design of an interaction or an exper ience. But the overwhelming majority of these products and services also waste stupendous amounts of energy and natural resources – and eighty percent of their negative environmental impact is determined at the des ign stage.\n\nWe need to develop products\, services and infrastructures according to tough new principles: low-carbon\, zero waste\, resource-e fficient. In this new world of better lives with less stuff\, the keywor ds are resilience\, and regenerative design. \n\nWhat will the experienc e off these new solutions be like? Where should we look for answers? How do we scale up promising new ideas?\n\nWe should start with changes alr eady underway\; social innovation is all around us. Amonf more than a mi llion grassroots environmental organisations already out there are Post -carbon Cities\; Energy Descent Action Plans\; Resilient Communities\; T ransition Towns. \n\nMy lecture will focus on live examples including Do tt (North East England)\; CityEcoLab (St Etienne)\; Sustainable Daily Li fe (Southern California).\n\nThackara Bio\nhttp://www.thackara.com/press downloads/thackara_speaker.pdf\n\nBlog\nhttp://www.doorsofperception.com \n\n\n\nJohn Thackara is Director of Doors of Perception\, which was fou nded in 1993 to create a conference of that name in Amsterdam. It now pr oduces festivals and projects that engage a worldwide network of designe rs\, media artists\, technology innovators\, and grassroots innovators t o imagine (and begin to design) sustainable futures. He also works with cities and regions seeking to build next-generation institutions.\n\nA f ormer London bus driver\, and later a book and magazine editor\, John wa s the first Director (1993-1999) of the Netherlands Design Institute. He was programme director in 2007 of Designs of the time (Dott 07) a new b iennial in North East England. In 2008 he is commissioner of City Eco La b at Cite du Design in St Etienne\, the French design biennial. John is an Associate of The Young Foundation\, and is senior advisor on sustaina bility to the UK Design Council. His most recent book\, In The Bubble: D esigning In A Complex World (MIT Press) will appear this year in Italian \, French\, Japanese\, Chinese and Portuguese.\n SUMMARY:Keynote: Experiencing Sustainability LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T153000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T151000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2580 DESCRIPTION: SUMMARY:Break LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T163000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T153000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2581 DESCRIPTION:Round Table Discussion hosted by Jared Spool. SUMMARY:Jared Spool & Friends LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T165000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T163000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2582 DESCRIPTION: SUMMARY:Break LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T175000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T165000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2583 DESCRIPTION:Fiona Raby is a partner in the design practice Dunne & Raby. She was a founding member of the CRD Research Studio at the Royal Colleg e of Art where she worked as a Senior Research Fellow (1996-2001). She t aught in Architecture at the RCA from 1996-2005 where she led ADS04. She currently teaches in Design Interactions at the RCA. Dunne & Raby were established 1994. Their projects have been exhibited and published inter nationally and are in the permanent collection of several museums\, MOMA \, FRAC\, FNAC and the V&A. Her book with Arthur Dunne\, Design Noir: Th e Secret Life of Electronic Products was published in 2001. SUMMARY:Keynote LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T182000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T175000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2584 DESCRIPTION:Recap of the Day and Introduction to Simon Fraser University SUMMARY:Day Recap LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T210000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T190000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2586 DESCRIPTION:Reception at the Four Seasons Hotel. \n\nCome play Power Poin t Karaoke! SUMMARY:Reception LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T083000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T073000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2587 DESCRIPTION:Breakfast will be served at the Four Seasons\, sponsored by R /GA.\n\nR/GA's Mauro Cavalletti\, ECD\, and Chloe Gottlieb\, VP & ECD of Interaction Design\, will give a brief presentation on "Marketing + Int eraction Design: The Real Deal"\n\nMarketing isn't what it used to be. I t's no longer about creating snappy taglines\, memorable jingles\, and c lever metaphors. Today\, the product is the message. The platform is the story. And the goal is to forge real connections between brands and co nsumers. Unlike short-lifespan campaigns or disposable viral gimmicks\, progressive ad agencies are creating useful platforms that become integr ated into people's daily\nlives.\n\nInteraction Designers play an invalu able role in this new marketing world. In order for these platforms to h ave true staying power\, they need to be useful\, simple\, beautiful\, a nd intuitive. That's where we come in. Our role has evolved into being strategic and creative partners\, central in the development of meaningf ul customized experiences by seeking new white space for our customers.\ n\nMauro Cavelletti\, ECD\, R/GA San Francisco\nMauro Cavalletti is resp onsible for leading the creative for the San Francisco office. He is ret urning to R/GA as executive creative director after three years at other shops\, including Organic and\, most recently\, AKQA\, where he was gro up creative director. He was a creative director at Organic\, leading th e user experience practice in both New York and San Francisco from 2005- 2006. During his time at R/GA from 1999-2005\, Cavalletti rose from seni or interaction designer to interaction design director to creative direc tor. His experience ranges from design of global large-scale websites to product interface\, including online advertising and interactive instal lations for clients such as HP\, Target\, Mitsubishi Cars\, IBM and Eric sson. Mauro was a professor at Parsons School of Design in New York from 2002-2005\, and currently teaches at the Academy of Art University in S an Francisco. He was a member of the first IxDA Board of Directors in 20 05/2006.\n\nChloe Gottlieb\, VP & ECD\, Interaction Design\, R/GA\nChloe Gottlieb is responsible for leading and providing vision for R/GA's int eraction design department. Since joining R/GA in 2000\, Chloe has produ ced work as diverse as the range of clients she has worked with\, from s ystematic design and user-interface design for Verizon Wireless to brand ing campaigns for Nike and integrated cross-channel marketing for Nokia. She has worked in the U.S. and abroad as a design leader\, a creative l eader\, and a visionary\, contributing to the development of Future Visi on\, R/GA's forward look at the evolving consumer landscape. Chloe broad ened her expertise with a brief tenure at Razorfish\, where she engaged in deep ethnographic and insight-related engagements. While there\, she worked on a variety of brands\, from Condé Nast (embracing social netwo rks on Flip.com) to Mercedes-AMG (creating an immersive\, user-driven ex perience on Mercedes-AMG.com). SUMMARY:Breakfast\, sponsored by R/GA. "Marketing + Interaction Design: T he Real Deal" LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T090000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T084500 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2588 DESCRIPTION: SUMMARY:Saturday Opening Remarks LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T100000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T090000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2589 DESCRIPTION:At the core of all sustainability efforts is behavior change of some kind. Too much of the discussion within the design community has focused on materials and processes\, as exemplified by initiatives like the Designers Accord. Yet most of the negative impacts of product and s ervices do not occur at the point of consumption\, but through ongoing u se. There is a growing awareness amongst Interaction Designers that we m ust play a central role in understanding existing patterns of behavior a nd developing new models for motivating meaningful\, sustainable behavio r change.\n\nTo date these efforts have relied on a very rational approa ch\, overlaying additional layers of information onto the products we us e to help us better evaluate different choices and see the impact of our behavior. While the reasoning behind this approach is sound\, it assume s a very rational\, considered response from the consumer. However\, we know that most decisions are irrational\, particularly when we are prese nted with overwhelming amounts of data (just look at the financial marke ts). In order to motivate people to make sustainable changes in their be havior we must appeal to their emotions instead.\n\nThis talk will provi de an overview of existing design approaches\, what is working and not w orking. Ideas from Cognitive Psychology and Behavioral Economics will be considered in framing a discussion around new approaches that might ach ieve more meaningful and sustainable impacts.\n\nRobert Fabricant is an Executive Creative Director at frog Design where he leads frog’s effor ts to expand into new markets. Robert has been with frog since 2001\, le ading a multidisciplinary creative team in New York in a broad range of initiatives that span product design\, interaction design\, environments and branded experiences. He has worked with clients such as MTV\, GE\, Cox Communications\, Virgin Mobile\, Barnes & Noble\, BBC and Nextel and designed user experiences for numerous platforms\, including handheld d evices\, in-car information systems\, medical devices\, retail environme nts\, networked applications and desktop software.\n\nPrior to frog\, Ro bert led the Research & Development team at Organic where he worked on w ireless applications for clients such as Lucent Technologies\, Federated and the Museum of the Moving Image. Other work experience includes @rad icalmedia\, Microsoft Research and Edwin Schlossberg Inc. He is an adjun ct professor at NYU's Interactive Telecommunications Program where he te aches a foundation course in Interaction Design. His interactive work ha s been featured in ID magazine\, Wired magazine\, the Wall Street Journa l and presented at SIGGRAPH and DUX. SUMMARY:Keynote: Irrational Behavior LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T102000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T100000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2590 DESCRIPTION: SUMMARY:Break LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T110000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T102000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2591 DESCRIPTION:In architecture\, parti refers to the underlying concept of a building. Will it be a public structure that provides safety or a comme rcial building focused on customer up-selling?\nDesign principles are th e guiding light for any parti. They articulate the fundamental goals tha t all decisions can be measured against and thereby keep the pieces of a project moving toward an integrated whole. But design principles are no t enough.\nEvery design consideration has a set of opportunities and lim itations that can either add to or detract from the parti. Designers who want to bring coherent visions to life need to learn the detailed ins a nd outs of design considerations so they can select the best solutions f rom the options available.\nThis combination of design principles at the top and design considerations at the bottom allows interaction designer s to fill in the middle with meaningful structures that enable people an d organizations to interact\, communicate\, and get things done.\nIn thi s talk\, Luke Wroblewski will illustrate how the World’s most accessed Web page\, yahoo.com\, was redesigned with a parti and the design sandw ich.\n\n\n\n\nLuke Wroblewski is an internationally recognized Web thoug ht leader who has designed or contributed to software used by more than 600 million people. He is currently Senior Director of Product Ideation & Design at Yahoo! Inc.\, where he leads the design of the world's most accessed Web page (Yahoo.com) and many other popular Yahoo! products.\n\ nLuke is the author of two popular Web design books: Web Form Design (20 08) and Site-Seeing: A Visual Approach to Web Usability (2002). He also publishes Functioning Form\, a leading online publication for interactio n designers. SUMMARY:Session: Parti & The Design Sandwich LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T110000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T102000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2592 DESCRIPTION:Just how do you re-design a website when you effectively have 200\,000+ clients? Is design by community as bad as design by comittee? \n\nThat's the challenge we faced when we were tasked with redesigning t he drupal.org website - home of the large\, international and very activ e Drupal community.\n\nIn this case study presentation we'll discuss the community centric approach we have taken to this project and the variou s tools and activities we used to recruit\, engage with and communicate with the community (including Google Apps\, Twitter\, Flickr\, Online Ca rd Sorting\, Slideshare\, Discussion Forums\, Blogs and Wikis)\, includi ng some innovative approaches to participatory design en masse and crowd sourcing design. And you'll find out if indeed we are truly nuts\, and/o r if we'd do it all again!\n\n\nLeisa Reichelt\, Disambiguity Limited\n\ nLeisa does freelance design research\, information architecture\, inter action design\, and generally tries to make life interesting and enjoyab le for the users of websites and web based applications. Leisa's mission is to make 'UX' activities accessible to all\, as a result she is const antly re-tooling her methods to make them faster\, more collaborative\, more affordable and accessible. She shares her thoughts\, and on occasio ns\, her project in progress\, at disambiguity.com. Leisa will be coming to Interaction09 from London via Sydney and Thailand and hopes\, for a change\, to have a better suntan than you.\n\n SUMMARY:Design by Community - The Drupal.org redesign LOCATION:Hotel Vancouver END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T112000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T110000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2593 DESCRIPTION: SUMMARY:Break END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T120000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T112000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2594 DESCRIPTION:Katherine Coombs is responsible for Innovation and Research f or Lloyds TSB\, the UK's largest retail bank\, and is based in London\, UK. Although banking is often seen as a staid industry\, there are coun tless exciting opportunities to explore\, including digital money\, devi ce convergence\, Web 2.0 initiatives\, customer experience/usability and mash-ups.\n\nPrior to joining Lloyds TSB\, Katherine was a consultant w ith Avanade\, implementing bleeding-edge technology solutions into organ isations across the globe. Although now living in London\, Katherine or iginates from Canberra\, Australia. Yes\, you may have to Google that o ne.\n SUMMARY:Session LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T120000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T112000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2595 DESCRIPTION:Natural user interfaces\, or NUIs\, are perfect for multi-tou ch and gestural interaction. How are they actually created? What hardwar e is available to support such interactions? How are they different from graphical user interfaces\, or GUIs? Stimulant is one of the world's fe w interaction design and development agencies whose mission is focused o n creating such experiences. From custom hardware to Microsoft Surface\, Stimulant will talk about their process\, deliverables\, experiences\, successes\, and failures from working towards a more natural way to inte ract with computers and other devices.\nDarren David and Nathan Moody ar e the founding principles of Stimulant\, a San Francisco based boutique agency that conceives\, designs\, and develops digital experiences that inspire wonder for places\, contexts\, and devices where none usually ex ists. From multi-touch to mobile\, from the biggest custom touchwalls to the smallest consumer devices\, they focus on making beauty bulletproof and machines magical. Their most recent clients have included HP\, McKe sson\, Microsoft\, and General Motors.\n\n SUMMARY:Session: Designing Natural Interfaces: Notes from the Multi-Touch \, Multi-User Frontlines LOCATION:Hotel Vancouver END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T131500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T120000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2596 DESCRIPTION:Lunch will be provided at the Four Seasons. SUMMARY:Lunch LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T135500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T133000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2597 DESCRIPTION:Interaction design research activities produce an enormous qu antity of raw data\, which must be systematically and rigorously analyze d in order to extract meaning and insight. Unfortunately\, these methods of analysis are poorly documented and rarely taught\, and because of th e pragmatic time constraints associated with shipping products\, there i s often no time dedicated in a project to a practice of formal synthesis . As a result\, raw design research data is inappropriately positioned a s insight\, and the value of research activities is marginalized – in fact\, stakeholders may lose faith in the entire research practice\, as they don’t see direct return on the investment of research activities. \nInteraction design synthesis methods can be taught\, and when selecti vely applied\, visual\, diagrammatic synthesis techniques can be complet ed relatively quickly. This talk will introduce various methods of Synth esis as ways to translate research into meaningful insights. Attendees w ill learn about how to manage the complexity of gathered data\, and will learn how to elicit hidden meaning in gathered data. \n\nJon Kolko is a Senior Design Analyst at frog design in Austin\, Texas. His professiona l work deals with the manipulation of complicated business and technolog ical constraints in order to best solve the problems of Fortune 500 clie nts. The work spans the boundaries of Information Architecture\, Interac tion Design\, and Usability Engineering\; the common underlying theme of these problems and projects is the creation of a solution that is usefu l\, usable\, and desirable. Kolko is the author of the text Thoughts on Interaction Design\; he is also the 2008-2011 Editor-in-Chief of Interac tions Magazine\, published by the ACM. SUMMARY:Interaction Design Synthesis: Translating Research into Insight LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T135500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T133000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2598 DESCRIPTION:Visceral experience can change the way people feel\, behave a nd live. How do you go about creating such an experience that delight us ers?\n\nEveryone wants "engaging" and “inspiring” product experience s. But building them is hard. Through my experience creating branding wo rk at Microsoft to future vision work at Adaptive Path\, I will share in sight into why it’s hard and how to get past difficult situations. \n \nI'll go through the basics of design leadership strategies for keeping the original vision on track while collaborating with various stakehold ers.\n\nIn this talk\, Kumi will address:\n- What are the qualities of a remarkable visceral experience?\n- What is a delightful experience?\n- How to present visual work.\n- How to keep the spirit up and positive du ring the design critique\n- How to collaborate for the best result\n- Ho w to define goals.\n- How to build rapport with the client and the proje ct team\n- How to disarm a difficult client.\n- How to disarm non-qualif ied input.\n- How to manage feedback.\n\nKumi is a visual practice lead at Adaptive Path. She has more than ten years of visual design expertise with mobile devices\, interactive platforms\, and desktop applications. An integral part of her design philosophy is to bring humanity to high- tech product design and create meaningful brand experience that communic ates emotionally with people.\n\nPrior to joining Adaptive Path\, Kumi s erved as the Creative Lead at Microsoft. There\, she led efforts to refr esh the brand system for MSN and then launched the new brand system for Windows Live targeting Microsoft's 380 million users worldwide. SUMMARY:Feeling: What makes an engaging product experience? LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T135500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T133000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2599 DESCRIPTION:VisualComplexity.com (VC) is a unified resource space for any one interested in the visualization of complex networks. With over 600 p rojects\, the goal is to leverage a critical understanding of different visualization methods\, across a series of disciplines\, as diverse as B iology\, Social Networks or the World Wide Web.\n\nThis talk will levera ge the existing pool of knowledge from VC to convey a current portrait o f network visualization. It will illustrate some of its current trends a nd representation methods\, and explore the reasons behind the recent ou tburst. It will highlight some seminal executions and finalize with the exaltation of interactivity as the key measure of cognition in Informati on Visualization\, by presenting a series of interaction design principl es for exploring complex networks. \n\nManuel Lima is an interaction de signer\, researcher and founder of VisualComplexity.com. He holds a BFA in Industrial Design and a MFA in Design+Technology from Parsons School of Design\, New York. \n\nDuring the course of the MFA program Manuel wo rked for Siemens Corporate Research Center\, the American Museum of Movi ng Image and Parsons Institute for Information Mapping in research proje cts for the National Geo-Spatial Intelligence Agency. SUMMARY:Visual Complexity: A visual exploration on mapping complex networ ks LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T135500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T133000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2600 DESCRIPTION:Traditionally\, creating and maintaining a pattern library ha s been a daunting task requiring extensive resources and\, sometimes\, d edicated full-time employees. At Salesforce.com our first attempt at pro ducing a comprehensive library was bogged down by a waterfall-based crea tion and review process that yielded only two patterns in a six-month pe riod. At this rate we would never approach completion.\n\nIn keeping wit h our development team’s agile transformation we revisited the process and invented Postcard Patterns – highly visual\, single-page document s that allow design teams to efficiently and effectively drive consensus across teams with a lean\, easy to maintain\, and easy to produce commu nication tool. In contrast to our previous pace (2 patterns in 6 months) \, we have recently produced 43+ patterns in less than 3 months.\n\nFift een+ years combined experience in the evaluation\, management\, design\, production\, and implementation of custom multimedia products\, web sit es\, user interfaces\, and corporate brands. For the past 10 years I hav e exclusively focused on user interface design – working on projects r anging from a CMS for Encyclopedia Britannica to a complete monitoring a nd configuration tool for a content distribution network at Inktomi to a multi-dimensional data modeling tool at PeopleSoft.\n\nThe past four ye ars have been spent working as the UI design lead at Salesforce.com\; fo r a rapidly growing development team. The wholesale transformation of th e R&D group to agile forced the design team to rethink and retool a larg e number of our processes. This is the story of how we changed our docum entation standards to be agile and effective.\n SUMMARY:Postcard Patterns: An Agile UI Pattern Creation Process LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T141500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T135500 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2601 DESCRIPTION: SUMMARY:Break LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T144000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T141500 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2602 DESCRIPTION:Bruce Sterling has been talking about them for years\, but sp imes are just now moving from theory to reality. Spimes are objects that are precisely located in both space and time and more importantly\, spi mes are self-aware. (As Peter Morville explains: “They ingest their ow n metadata. They accumulate histories. They network with peers.”) This session will explore the effect on interaction design when content can tell you how it should be managed. We’ll study a major New York City m useum where spimes came up as part of a digital wayfinding project. The museum's wayfinding depends on hand-held devices and those devices need more functionality than a traditional CMS can deliver. It’s time to br ing in the spimes!\n\nDan Willis is a designer\, information architect\, usability expert\, digital strategist\, author and illustrator. Somewha t of a brand whore\, he created washingtonpost.com’s first user experi ence group\, was PBS’ first Director of User Experience and spent a de cade at various print and online ventures for Tribune Co. As a part of h is current gig as a consultant for Sapient\, Willis led the development of a hand-held wayfinding prototype for the American Museum of Natural H istory. Willis has presented at several IA Institute summits and is the creator of UX Crank (http://www.uxcrank.com)\, a resource for user exper ience professionals. SUMMARY:How to Build Your First Spime Management System LOCATION:Four Seasons\, Park Ballroom C END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T144000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T141500 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2603 DESCRIPTION:What do we do now?\, An open conversation on how to deal with the current economic climate. Outgoing IxDA president Josh Seiden will facilitate a group conversation on strategies Interaction Designers to m anage their career's in these challenging times. SUMMARY:Weathering the current economic climate: A group conversation LOCATION:Four Seasons\, Seasons Room END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T144000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T141500 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2604 DESCRIPTION:The properties of Gestalt psychology are ever-present in toda y’s interfaces. Knowing how these properties affect the brain allows d esigners and developers to leverage the physiological and cognitive resp onses that are hard wired into their users.\n\nThe basic properties and of Emergence\, Reification\, Multistability and Invariance are foundatio ns of design and will be defined and explained traditionally\, then revi ewed through current real-world user interfaces.\n\nThe Gestalt laws: Cl osure\, Similarity\, Proximity\, Symmetry\, Continuity and Common Fate o ffer a fantastic set of “best practices” rooted in theory and can be easily implemented into any existing workflow.\n\nBy giving designers a nd developers tried-and-true rules based on cognitive theories\, we can further remove opinion from the process\, and focus once again on the us er. Designers will be interested to know why they do this inherently\, d evelopers can utilize the Laws as a loose set of rules\, and administrat ion/support roles will learn how clients may interpret design approaches .\n\nMichael Salamon is a User Experience Designer at EffectiveUI\, an a ward-winning and recognized leader in the design and development of cust om rich Internet\, desktop and mobile applications.\n\nWith nearly 20 ye ars’ experience\, Michael’s work spans print\, Web\, mobile\, intera ctive\, motion\, illustration and animation. With a thorough history in the printing industry\, Michael made the move to the Web with the rest o f the chunky black glasses crowd and helped define interaction methods s till used today. His cients have ranged from huge multi-national big-sho t companies to modest one-person shops including: Quark\, Intuit\, Cenda nt (CheapTickets)\, JCPenney's\, Home Depot\, Cabela's. Dish Network\, S taz\, Ci-Ci's Pizza and Northrop Grumman. SUMMARY:Where Should You Put the “Submit” Button? Explore how Gestalt laws inform interface design LOCATION:Four Seasons\, Arbutus Room END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T144000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T141500 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2605 DESCRIPTION:This short presentation provides an introduction to the excit ing world of mission critical interaction design\, where safety\, securi ty and protecting human life enters the realm of digital technology.\n\n In mission critical solutions\, user requirements are extreme – the ph ysical conditions are often difficult and stress levels are high. Howeve r\, users are required to complete vital tasks with no room for error.\n \nDesigning for interaction in such extreme environments puts additional focus on the importance of a simple and frictionless user experience. I n this presentation\, you will gain an understanding of the key factors for successful interaction design in mission critical settings.\n\nMikke l Michelsen is an interaction designer with 10 years of experience in de signing digital user interfaces. He has worked on projects in both the U S and Europe\, designing systems for industrial use and financial tradin g.\n\nHe is currently employed at www.systematic.com\, a CMMI5 rated com pany building mission critical software for healthcare and defence\, whe re he designs user experience in the area of digital mobile defence appl ications for troops in the field.\n\nHe has pioneered the design of a ta blet-based touch screen battle management system for mobile ground and n aval units\, extending it into soldier-worn systems. SUMMARY:Mission Critical Interaction Design LOCATION:Hotel Vancouver Fairmont\, Saturna Room END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T150000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T144000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2606 DESCRIPTION: SUMMARY:Break LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T152500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T150000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2607 DESCRIPTION:Building an accurate\, one-off prototype of any product or ca r may seem like a vast undertaking that consumes too much time. But as w ith Industrial and Automotive Design\, it's really the best way to work. Digital Concept Cars -- a prototype that is fully functional save being hooked up into the engine -- allow design and engineering teams the mea ns to make critical product decisions that no other process can replace. Andrei will walk you through the creation of a digital concept car\, sh owing you what tools and technologies to use\, what pitfalls to avoid\, how to adjust project schedules to properly accommodate for creating the m\, and how to get buy-in from executives and product managers.\n\nAndre i was the first official interface designer hired by Adobe Systems to wo rk on Photoshop\, Illustrator and InDesign. He was responsible for desig ning and creating the common interface for what has now become the Adobe Creative Suite. Today\, he is one of the principals and co-owners of In volution Studios\, one of the top digital design firms in Silicon Valley . SUMMARY:Building a Digital Concept Car LOCATION:Four Seasons\, Park Ballroom C END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T152500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T150000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2608 DESCRIPTION:During my Lightning Round talk\, I will discuss how research and design methods can be integrated to improve the creation of context sensitive experiences\, such as multi-channel digital/physical environme nts\, mobile devices\, and integrated products and services. \nUsing thi s approach of doing combined research and design in the wild—in the re al\, messy complex world—requires both an adventurous\, curious mindse t and a good deal of preparation. \n\nTo support people in doing this wo rk\, I will introduce methodological frameworks for combining research a nd design and provide practical approaches for doing rapid iteration in the world including project logistics and planning\, participant relatio ns\, prototyping tools and props\, what to expect from the unexpected an d how to deliver great designs. Case studies and other real world exampl es will be used to further illuminate the value and relevance of this ap proach.\n\nPaula Wellings is an experience designer at Adaptive Path. Th roughout her career\, she has pursued her interest in the situative and psychosocial nature of how people interact with artifacts and environmen ts. Past employers and clients include Human Code\, Sapient\, projekt202 \, Stanford University\, WOWIO\, Hasbro Interactive\, IC2 Institute\, Te xas Workforce Commission\, Dell\, Citibank\, Teachscape\, Emily Carr Ins titute of Art and Design\, Spark Media\, Thomson West\, Best Buy and Mic rosoft. Paula received her Masters of Art in Learning\, Design & Technol ogy from Stanford University and her Bachelors of Design in Electronic C ommunication Design from the Emily Carr Institute of Art and Design. SUMMARY:Gorilla methods for designing in the wild LOCATION:Four Seasons\, Seasons Room END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T152500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T150000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2609 DESCRIPTION:Metaphor brainstorming is a powerful ideation and conceptual design technique for generating underlying metaphors\, requirements\, fe atures\, and attributes for new and existing products. Metaphor brainsto rming begins with traditional brainstorming of high-level metaphors. The se metaphors are then deconstructed into their components and attributes . Finally\, the items from the deconstruction are mapped to potential fe atures\, requirements\, or attributes of the new product. Metaphor brain storming is most useful during the early stages of design for developing conceptual models\, generating requirements\, and early user interface design where you are specifying the relationship between features and sp ecific user interface metaphors. This presentation will describe the me taphor brainstorming process and explain how take the output and convert that into requirements and design concepts.\n\nChauncey Wilson is a Sen ior User Researcher at Autodesk in Waltham\, MA and instructor in the HF ID graduate program at Bentley College. He has more than 25 years of exp erience in HCI. Chauncey has presented at CHI\, UPA\, HFES\, APA\, and S TC conferences and has co-authored chapters in the 1997 Handbook of HCI\ , and Cost-Justifying Usability\, Second Edition: An Update for the Inte rnet Age. Chauncey wrote “The Well-Tempered Practitioner” column for the ACM CHI publication “interactions” during 2006 and 2007\, colla borated on the UPA Code of Conduct\, and is editor of the Methods sectio ns of the UPA Body of Knowledge (BoK). SUMMARY:Metaphor Brainstorming: Using Metaphors to Generate Design Ideas\ , Requirements\, and Product Personality LOCATION:Four Seasons\, Arbutus Room END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T152500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T150000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2610 DESCRIPTION:As websites have transitioned from a series of hyperlinked st atic pages to rich\, interactive applications\, the traditional means of documenting their structure and behavior has struggled to keep pace. S ite maps fail to capture the detailed interactions on and across pages\, use cases fail to show the relationship between activities\, and data f low diagrams ignore the nuances of presentation and user choice.\n\nEnte r the state map. Evolved from scenarios and storyboards\, the state map demonstrates the flow of information and interaction across all of an a pplications possible activities for all user types. The state map is a foundational design element\, able to inform detailed technical\, behavi oral\, and aesthetic design.\n\nThis session will demonstrate the creati on and use of state maps in three key situations\; defining and pitching a concept\, designing an application\, and reverse-engineering existing applications to facilitate comparison and gap analysis.\n\nExamples and templates will be provided to attendees.\n\nDante is the Director of Us er Experience for Digitas Health\, the health agency of Digitas and a gl obal leader in digital and healthcare communications. His responsibiliti es include ideation\, design\, testing\, methodologies\, and building a world-class multi-disciplinary design practice.\n\nDante’s career in a pplication and experience design began in 1996\; previous to joining Dig itas Health in 2006\, Dante was a Principal Information Architect at GSI Commerce. Assignments and clients include Toys R Us\, Siemens\, Radio Shack\, Sony\, Burberry\, NFL Football\, Vanguard\, adidas\, Merck\, Ast ra Zeneca\, Palm\, and numerous others. SUMMARY:State Mapping LOCATION:Hotel Vancouver Fairmont\, Saturna Room END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T154500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T152500 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2611 DESCRIPTION: SUMMARY:Break LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T161000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T154500 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2612 DESCRIPTION:Our sensorial system is our interface to the world. It is tro ugh and with our senses that we can perceive\, reason and exchange with external systems\, living or not. Our professional and personal activiti es are made of rich and complex sensorial experiences\, spanning on diff erent stimulus and modalities. \n\nUp to now\, the repertoire of input a nd output forms generally found in human-device interfaces have been usu ally centered on vision and to some extend audition. Despite decades of research and development\, very few systems or devices today go beyond t hese two senses and truly offer rich multimodal interaction. Why is that so?\n\nThis presentation will explore the opportunities and challenges related to developing new multimodal interfaces specifically based on th e touch sense. It will present various methods\, techniques\, tools and processes that interaction designers can use to assess\, sketch\, create and evaluate dynamic haptic and multimodal interfaces. \n\nBorn in Mont real\, Canada. Hyperactive by nature\, Camille Moussette likes the blurr y connections between humans\, atoms and bits. He holds a Physics degree \, a bachelor in Industrial Design and a Masters in Interaction Design. His work experience includes microelectronics R&D (IBM and NRC Canada)\, web consulting and various involvement in projects ranging from buildin g architectural snow structures in Scandinavia and Italy\, to developing new mobile systems in collaboration with Nokia. He is currently pursuin g a Ph.D. researching mobile haptic interfaces and teaching classes in E xperience Prototyping\, Hardware Sketching and Design Ethnography at the Umeå Institute of Design in Sweden. SUMMARY:Sketching haptic and multimodal interaction LOCATION:Four Seasons\, Park Ballroom C END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T161000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T154500 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2613 DESCRIPTION:Design for Life by Identifying the Lifecycle of an Experience \nGerman Leon\, user experience manager – global marketing\, Vodafone Group Services GmbH\nExperience design has become a very popular term th ese days. Most designers believe that we can design an experience\, whic h is not the case\, and experience is something that we can improve or s imply think through. The way that we have traditionally designed product s has impacted the world badly\, not only because we are hurting the env ironment but also because it’s failing to identify the lifecycle of us ers’ needs and envision solutions. Designing for life has big implicat ions\; it touches companies communications\, collaboration with other pr ofessions and challenges the way things are envisioned. By accepting the challenge of designing for life rather than focusing on particular inst ances of a product\, we might find a strategy to help change some of the biggest issues in our society today. I invite you to listen to my ideas about how by identifying the lifecycle of an experience\, it’s possib le to design for life\, and perhaps improve it.\n\nI have a BFA in indus trial design and a Master’s degree in interaction design from Umeå In stitute of Design in Sweden. My career includes Experience Design\, Inte raction Design and Product Design\; Currently I work as a user experienc e manager for Vodafone Global in Germany. Previous positions across the globe include serving as design lead of strategic projects for FI\, a de sign agency in Stockholm\, for clients such as Time Warner and AT&T. I a lso worked in Colombia for Bancafe\, a bank that developed finger recogn ition services for ATMs and internet services\, and I have been a lectur er in interaction design at Umeå University in Sweden. I consider mysel f a natural observer of people’s behavior and I believe that great use r experiences are based on simple human interactions. As an interaction designer\, I have used a broad range of methods and disciplines such as ethnography and user centered design. However\, my true passion is UX pr ototyping. SUMMARY:Design for Life by Identifying the Lifecycle of an Experience LOCATION:Four Seasons\, Seasons Room END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T161000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T154500 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2614 DESCRIPTION:You’ve worked hard on a design and finally got it nailed. Y ou’ve thought deeply about the user experience and designed for usabil ity and great information presentation. The visual design is compelling. Enjoy it while you can because you’ve been asked to hold a design rev iew. Your creative and well thought-out design is about to be transforme d into a into a patchwork quilt as stakeholders argue for changes based on their off-the-cuff reactions and personal agendas.\n\nWhether you wor k inside a large corporation or you’re a consultant\, managing design reviews is critical. This session will focus on:\n\n1. How to prepare fo r a design review\n2. How to manage difficult participants like Ivan the Intimidator\, Cathy the Clueless and One Note Nate.\n3. How to sift thr ough the comments and respond to real concerns constructively and creati vely.\n\nThose who attend will gain new perspectives on design reviews a nd take away useful techniques.\n\nCharlie Kreitzberg\, Ph.D has attende d many design reviews and has the scars to prove it. He is the CEO of Co gnetics Corporation\, an interaction design consultancy he founded in 19 82. He has consulted with companies world-wide. He is founding editor o f User Experience magazine\; a former board member of UPA and Society fo r Information Management. He has written many articles\, several books a nd has received awards for his work. He also serves as the Technology Di rector for Einstein’s Alley\, a New Jersey economic development initia tive.\n\nYou can review a detailed vita at: http://www.leadersintheknow. biz/Portals/0/Publications/CBK_vita_usability.pdf SUMMARY:Surviving a Design Review LOCATION:Four Seasons\, Arbutus Room END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T161000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T154500 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2615 DESCRIPTION:Companies are increasingly focused on "knowing their users" w ell enough to build adaptive services and customized experiences. Behind these personally and contextually relevant interactions is data\, the m ore of it the better\, including behavior\, preferences\, and status. Th e transition of the web from pages to more granular data paved the way f or application mashups that provided new value through combination. This evolution has continued and expanded beyond the screen into places as d iverse as thermostats\, running shoes\, and medical devices -- providing new types of data ready to be used as filters\, triggers\, and connecto rs. In this presentation I will use case studies to show how designers a re creatively using data to personalize interactions. I will also provid e an overview of emerging standards that allow people to own and share t heir disparate data trails and present a vision of the tailored interact ions made possible by this new kind of mashup. \n\nSimon King is a Senio r Interaction Designer at IDEO in Chicago where he has worked on project s ranging from medical devices\, to financial planning\, to convergence services. His areas of interests include adaptive systems\, multi-channe l platforms\, personal informatics\, and information visualization. He h olds an M.Des in Interaction Design from Carnegie Mellon University and a BFA in Graphic Design from Western Michigan University. SUMMARY:Tailored Interactions LOCATION:Hotel Vancouver Fairmont\, Saturna Room END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T163000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T161000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2616 DESCRIPTION: SUMMARY:Break LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T173000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T163000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2617 DESCRIPTION:William James noted that "Our beliefs and our attention are t he same fact." Which is to say that what we pay attention to is what we believe in. What are (should) we be paying attention to now? What do we as interaction designers believe in? What we do is more important\, more vital\, more essential than ever before. We have the opportunity to sha pe life as we know it in the 21st century. We need to seize the day.\n\n Dan Saffer is a principal at Kicker Studio\, a product design consultanc y. Every day\, millions of people use the products he has designed.\n\nA n international speaker and author\, his latest book is Designing Gestur al Interfaces (O'Reilly 2008) which has been called "an essential refere nce work for anyone looking to advance human-technology interactions bey ond dials\, knobs\, keyboards\, and mice."\n\nHe holds a masters of desi gn in interaction design from Carnegie Mellon University. A thought lead er in interaction design\, his writings on design have appeared in Busin essWeek\, Design IT! magazine\, and many online publications\, including his own site at http://www.odannyboy.com. SUMMARY:Keynote: Carpe Diem: Attention\, Awareness\, and Interaction Desi gn 2009 LOCATION:Four Seasons\, Park Ballroom END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T210000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090207T190000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2619 DESCRIPTION: SUMMARY:Reception\, sponsored by Autodesk. LOCATION:Hotel Vancouver Fairmont\, Pacific Ballroom END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T083000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T073000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2620 DESCRIPTION:Breakfast will be served at the Four Seasons Hotel\, sponsore d by Manifest Digital.\n\nJim Jacoby\, Founder of Manifest Digital\, wil l give a brief presentation on "UX Designers: Business Leaders Needed."\ n\nCommoditization of technology is already well established. Cloud comp uting is on the very near horizon. And elegance over sophistication cont inues to win in a more and more competitive landscape. The final frontie r for differentiation and market leadership is in the experience itself. We all know that. The people who will create these experiences need to stand up and take ownership as newly influential leaders. We are evolvin g from highly skilled experts and practice leaders to innovation influen cers and corporate business leaders. We have a responsibility to break d own old habits and shake up corporate cultures. Marketing and technology organizations have had their shot. Some have come together to create gr eat solutions. Others have succeeded independently in spite of themselve s. But\, the Chief Customer Officer\, Director of Customer Experience\, and Vice President of Experience Solutions are titles that are all too r are. These are the titles for tomorrow and they are all needed now. You can answer that call.\n\nJim Jacoby\, Founder\, Manifest Digital. \nJim Jacoby is a business strategist\, seasoned experience specialist\, and e ntrepreneur. In the early 90's\, Jim identified that the organizations attempting to integrate business strategy\, brand\, and technology were onto something\, but going about it in the wrong way. From early lessons as a regional Director of Account Management with a major "dot-bomb" in tegrator\, Jim distilled core processes that could actually integrate. F urther\, he discovered the starting points that would ensure that these divergent offerings not only coexisted\, but delivered unique value when integrated. Jim started Manifest Digital in May of 2001 and it has gro wn from a small core of design-focused individuals into a 60-person indu stry leader with integrated strategy\, marketing\, and technology. The c ross-functional teams in this thriving company are capable of delivering conceptual solutions and seeing those through to production with a wide range of clients.\n SUMMARY:Breakfast\, sponsored by Manifest Digital. "UX Designers: Busines s Leaders Needed." LOCATION:Hotel Vancouver Fairmont\, Pacific Ballroom END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T090000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T084500 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2621 DESCRIPTION: SUMMARY:Sunday Opening Remarks LOCATION:Four Seasons\, Park Ballroom END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T100000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T090000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2622 DESCRIPTION:In the midst of a global conversation about change\, many des igners are pondering their own impact in the world. How does our experie nce in software interfaces\, web sites\, and physical products prepare u s to address the profound issues humanity is facing? These issues involv e many complex systems\, systems too big to fit into the scope of any si ngle company or institution. Design methods are potent at large scale an d scope\, but what does it take to be effective as a practitioner\, as a team\, as a company? What is it like to actually achieve a meaningful\, sustainable\, positive difference in life? \n\nIn this talk I offer ins ights into that question\, drawing lessons from a number of serious\, he artfelt attempts to affect change. The work we have all done in recent decades has prepared us to take on much bigger challenges. The foundatio ns of design remain powerfully effective. That said\, there are ways in which “designing for change” requires additions to our inventory of methods\, and transformations in the way we plan and conduct our work. \ n\nThese new ways of working can also benefit the design projects most o f us tackle every day – challenges less grand in scale than shifting t o sustainable transportation or raising the quality of a nation’s scho ols. The grand projects force us to consider the social situation we wor k within\, the social systems we affect\, the ripple effects of our acti ons\, the nested web of parts and wholes\, and the personal journey of o ur team. Attention to these things can improve the effectiveness of any effort to accomplish meaningful change. \n\n\nMarc is a co-founder of Fi t Associates\, LLC. Fit's intention is to lead\, nurture\, connect and e quip conscious organizations for the greatest impact for the common good . Fit has a deep bench in ethnographic research\, design\, psychology\, technology\, and organizational change. Their industry client list inclu des Nissan\, Comcast\, Whirlpool\, SAP\, Microsoft and Respironics. Incr easingly\, Fit is turning its attention to work in sustainability\, loca l development\, and other issues whose scope exceeds the reach of any si ngle organization.\n\n\nMarc's 26-year career has been guided by an inte rest in people\, systems\, communication\, anthropology and the power of design. After a first career in software systems\, he has spent more th an a decade as a designer of projects\, interactions\, products\, servic es\, experiences\, and transformations. He has taught both lecture and s tudio courses at Carnegie Mellon's Graduate School of Design (where he w as the 2003 Nierenberg Distinguished Chair of Design) and the Institute of Design\, IIT in Chicago.\n\nMarc served as Chief Experience Officer o f the pace-setting user experience consultancy HannaHodge\, where he was responsible for the firm's user-centered process\, team culture\, and r esearch initiatives. He was a Director of User Experience at Cambridge T echnology Partners. Prior to that he was a consultant with seeSpace\, VP of Design for Digital Knowledge Assets\, and a Senior Architect in Ande rsen Consulting's Advanced Technologies Group.\n\nMarc has an undergradu ate degree in Anthropology and Linguistics\, and completed requirements for a Master's in Computational Linguistics at New York University. He f requently speaks and conducts hands-on workshops in industry and academi c settings around the world. Marc currently serves on the advisory board s of UXNet\, The Interaction Design Association\, and Rosenfeld Media\, and is a Contributing Editor to Interactions magazine. SUMMARY:Keynote: How to Change Complicated Stuff (e.g.\, the World) LOCATION:Four Seasons\, Park Ballroom END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T102000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T100000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2623 DESCRIPTION: SUMMARY:Break LOCATION:Four Seasons & Hotel Vancouver END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T110000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T102000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2624 DESCRIPTION:The progress of any creative discipline changes significantly with the quality of the tools available. As the diversity of user inter faces multiplies in the shift away from personal desktop computing\, yes terday's tools and concepts are insufficient to serve the designers of t omorrow's interfaces. My research in human-computer interaction focuses on the earliest stages in UI creation - activities that take a novel ide a and transform it into a concrete\, interactive artifact that can be ex perienced\, tested\, and compared against other ideas. In this talk I wi ll give an overview of different prototyping tools I have built with col laborators to address two research questions: How can tools enable a wid er range of designers to create functional prototypes of ubiquitous comp uting interfaces? And how can design tools support the larger process of learning from these prototypes? \n\nBjörn Hartmann is a PhD candidate in Human Computer Interaction at Stanford University and Editor-in-Chief of Ambidextrous magazine\, Stanford's Journal of Design. His research f ocuses on design prototyping and physical computing tools. His prototypi ng tools have been used at companies such as Nokia\, Leapfrog\, IDEO\, a nd Frog. He received degrees in Communication\, Digital Media Design\, a nd Computer and Information Science from the University of Pennsylvania in 2002. He is a recipient of the UIST 2006 and CHI 2007 Best Paper Awar ds. Before moving to the Bay Area\, Björn had a successful career as a n electronic musician and record label owner. SUMMARY:Session: Enlightened Trial and Error - Gaining Design Insight Thr ough New Prototyping Tools LOCATION:Four Seasons\, Park Ballroom END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T110000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T102000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2625 DESCRIPTION: SUMMARY:Session LOCATION:Hotel Vancouver Fairmont\, Saturna Room END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T112000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T110000 DTSTAMP;VALUE=DATE-TIME:20130519T003446Z UID:2626 DESCRIPTION: SUMMARY:Break LOCATION:Four Seasons & Hotel Vancouver END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T120000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T112000 DTSTAMP;VALUE=DATE-TIME:20130519T003447Z UID:2627 DESCRIPTION:Over the last three years\, I've been working on understandin g social collaborative behavior\, and in particular at LinkedIn\, Viral Loops. Interaction design is key to an applications ability to promote i tself. In this short session\, I'll focus on the critical comments of de faults\, sharing mechanisms\, updates\, notifications and even SEO as ho listic elements of a viral system that is currently driving the populari ty of social networks and social media successes everywhere. I'll talk a bout the underpinnings needed to devise a successful social system as we ll\, touching on identity\, reputation and relationships in digital comm unities.\n\nCurrently\, Christina Wodtke is principal product manager of something secret at LinkedIn. A relentless instigator\, Christina found ed Cucina Media to help little publishers compete with the big boys. Pre viously\, she cofounded The Management Innovation Group (http://www.mig5 .com)\, devoted to making companies more humane. She also founded Boxes and Arrows\, an online magazine of design\; founded the Institute of Inf ormation Architecture\; wrote the bestselling “Information Architectur e: Blueprints for the Web”\; and has spoken on the topic of the human experience in information spaces at conferences worldwide.\nPrior to fou nding MIG\, Christina was director of design for Yahoo! Search and Marke tplace where she led design work in the revival of Search\, and the rein vention of Shopping. SUMMARY:Session: Designing the Viral App LOCATION:Four Seasons\, Park Ballroom END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T120000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T112000 DTSTAMP;VALUE=DATE-TIME:20130519T003447Z UID:2628 DESCRIPTION:Foundation and critique are two core elements that separate d esign from other ways of thinking and practicing creation of ideas and s olutions. Foundations are the core elements that we manipulate within ou r craft. Critique is the way we judge the results of that craft. For cri tique to be effective though it requires foundation. It is only through our understanding of what it is that makes up our craft\, that we can br ing consistency and consensus to design criticism.\n\nWhile interaction designers have strong evaluation skills through quantitative research su ch as usability\, IxD lacks the same types of aesthetic-based design cri ticism that graphic design\, architecture and industrial design have. Th is 25min. presentation is meant to offer the beginnings of a discussion around what could are the foundations of interaction design\, how do the y impact aesthetics of interaction and how can they be used for design c ritique within an interaction design practice. \n\nDavid Malouf is curre ntly a Professor of Interaction Design in the Industrial Design Departme nt of the Savannah College of Art & Design (SCAD). Before taking this po sition\, David was a Sr. Interaction Design for Motorola Enterprise Mobi lity where he designed software\, webware\, and hardware interactions an d interfaces. Motorola was the last in a 15 year journey of practicing i nteraction design\, information architecture\, ui design\, project manag ement and other roles and positions working almsot exclusively with thin k client technologies.\n\nDavid is also one of the primary founders and first Vice President of theInteraction Design Association (IxDA). David' s passion for evangelizing and teaching interaction design\, came to a c limax in 2008 when he co-chaired the first Interactions conference\, Int eraction 08 | Savannah. The overwhelming success of this sold out event has catapulted interaction design and IxDA.\n\n \n\nBesides writing for this blog\, David has been published online and in print writing on topi cs related to interaction design. David also teaches workshops on design and is available for hire for these workshops as his schedule permits.\ n\nYou can find David immersed in the social networking world on Faceboo k\, Twitter\,Flickr\, del.icio.us\, Dopplr\, and YouTube. You can follow my escapades with my wife\, Theresa\, and boy\, Caleb. SUMMARY:Session: Foundations of Interaction Design: Bringing design criti que to interaction design LOCATION:Hotel Vancouver Fairmont\, Saturna Room END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T131500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T120000 DTSTAMP;VALUE=DATE-TIME:20130519T003447Z UID:2629 DESCRIPTION:Lunch will be served at the Four Seasons SUMMARY:Lunch LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T135500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T133000 DTSTAMP;VALUE=DATE-TIME:20130519T003447Z UID:2631 DESCRIPTION:Interactive systems are ever-present: in engaging any service \, people will inevitably be compelled to interact with technology and i nteractive systems in order to experience that service.\n\nThis is relev ant to businesses and designers of interactive systems alike\, because i t shows that the purposeful & considered design of a “service interact ion” is a critical component in successfully creating & delivering rea l customer value.\n\nThe bottom line: Interaction Design is inextricably linked to Service Design\, for both individual services and Service Del ivery pathways. \n\nOur presentation will explore this relationship\, in cluding (a) How designing engaging interactions can add business value t o Service Delivery. (b) How service design incorporates & translates the interaction designer’s vision of interactivity into exceptional custo mer experiences. (c) What lessons can be learned from people’s interac tion with technology during the Service Delivery pathway.\n\nPaul A. Joo is the founder of Ascent Group\, a Service Delivery design firm based i n Vancouver\, BC. Paul is a sought-after speaker on Service Delivery\, motivating performance excellence and leadership strategy. With over 22 years of international business experience\, he has enjoyed effecting a variety of positive transformations through his unique combination of ex perience and insight. Consistently integrating and applying the principl es of Service Design\, Paul has led Ascent in working with clients to cr eate service value propositions\, align user-producer goals and demonstr ate the investment value of interactive projects. SUMMARY:Interaction impacts Service Design LOCATION:Four Seasons\, Seasons Room END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T135500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T133000 DTSTAMP;VALUE=DATE-TIME:20130519T003447Z UID:2632 DESCRIPTION:This talk will illustrate how game design thinking provides n ew tools for the design of non-game products and campaigns. We’ll disc uss four ways in which game-design techniques enrich interactive design: \n1. Understanding that in our ultimate goal as designers is to make the user happy. Games accept this by default.\n2. Understanding a product o r message better by imagining it as a game. If you have a message you wa nt people to find and interact with\, invite them to play with it!\n3. C onveying a message by building it into an advergame. \n4. Using game-ins pired techniques to create a better experience in non-game products. \n\ nGoal: The goal of this talk is to leave the participants with game desi gn tips and examples they can use in their next product. The workshop wi ll provide multiple examples of game-play mechanisms\, advergame strateg ies\, and non-game products that benefit from gaming techniques. \n\nNad ya Direkova works as a Senior Information Architect in Avenue A Razorfis h\, San Francisco\, where she leads the gaming practice for the company' s UX team. She has over seven years of experience as video game designer at Backbone\, Leapfrog and MIT'S Games to Teach Group. Ms. Direkova rec eived her MS from M.I.T.'s Comparative Media Studies group\, and B.A. fr om Amherst College. \n\nhttp://www.linkedin.com/in/nadyadirekova SUMMARY:What’s in a game? A look at game design best practices as prime influencers of interaction design. LOCATION:Four Seasons\, Arbutus Room END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T135500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T133000 DTSTAMP;VALUE=DATE-TIME:20130519T003447Z UID:2633 DESCRIPTION:For an industry steeped in high technology and accustomed to sophisticated digital tools\, this session is decidedly “lo-fi.” The speaker will review practical drawing and sketchbook techniques that ca n serve as a cornerstone to the interaction design process. The concept of ‘drawing as problem solving’ will be introduced through case stud ies and real-world interaction design that demonstrate the efficiencies to be gained through the use of these techniques. The acceleration of ra pid-development and rapid-prototyping situations through improved sketch book will also be reviewed. From basic “do’s and don'ts” to “les sons from the masters\,” attendees will learn how to leverage their vi sual thinking into the creative and development process to greater effec t.\n\nTim Wood is currently Director of User Experience at EffectiveUI\, an award-winning provider of rich Internet applications and breakthroug h interactive experiences. Prior to joining EffectiveUI\, Tim was Creati ve Director for Design Innovation & Advanced Development at Eastman Koda k\, where he received international recognition for creativity and desig n excellence.\n\nFor over a decade\, Tim has persistently focused on the radical transformation of business through user experience. From next-g eneration Web services to consumer electronics\, his passion for design has fueled an inherent desire to innovate and promote progressive method s of interaction design. SUMMARY:Lo-Fi: Sketchbook Techniques for Interaction Designers LOCATION:Four Seasons\, Park Ballroom C END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T141000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T135500 DTSTAMP;VALUE=DATE-TIME:20130519T003447Z UID:2634 DESCRIPTION: SUMMARY:Break LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T143500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T141000 DTSTAMP;VALUE=DATE-TIME:20130519T003447Z UID:2635 DESCRIPTION:Mobile access to the Web is shifting into mainstream. WAP and device?specific .mobi sites are not relevant as most of the mobile traf fic goes to websites people visit on their desktop (eg. Facebook\, ESPN\ , New York Times in North America). The optimal solution involves design ing for the mobile use case using a standard Web Design toolset. Until n ow\, no expert instruments existed for enabling this.\n\nIgor will outli ne the major challenges in mobile web design\, such as device fragmentat ion\, content prioritization\, spectrum scarcity\, network latency and i nput methods. Also\, a new free web master tool by Handi Mobility will b e presented. Using Handi’s patent?pending\nSelective Transcoding techn iques Igor will demonstrate new design flows that enable webmasters to c reate and implement mobile use cases for their existing websites\, true to the One Web philosophy.\n SUMMARY:A New Approach to Optimizing Exisiting Sites for Mobile Access Us ing CSS\, XHTML and Selective Transcoding LOCATION:Four Seasons\, Park Ballroom C END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T143500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T141000 DTSTAMP;VALUE=DATE-TIME:20130519T003447Z UID:2636 DESCRIPTION:Many of the interactions seen in tangible and social computin g are essentially playful. Play can take on many forms\, but they all in volve people exploring a conceptual space of possibilities. When designi ng these “embodied” interactions\, it is therefore helpful to have a good understanding of play - this session aims to do just that. \n\nWe ’ll compare the role of interaction designers to that of game designer s\, who concern themselves primarily with the creation of rule-sets. By using rules\, designers have unique opportunities for conveying messages .\n\nWe’ll discuss the emergent behaviour of many social and tangible systems and propose that gardening might be a helpful metaphor. This req uires designers to sketch in code and hardware\, build prototypes\, and observe their use “in the wild”.\n\nUltimately\, we hope to encourag e designers to put themselves on equal footing with the people using the ir systems\, so that they can playfully grow meaningful interactions tog ether.\n\nIn his freelance practice\, Kars Alfrink straddles the line be tween interaction- and game design. He thinks play is a crucial characte ristic of any meaningful user experience and pursues projects that help him test this belief. Kars has designed social web applications\, casual mobile games and multi-touch systems.\n\nBesides designing\, Kars enjoy s teaching at the Utrecht School of the Arts. Currently\, he is coaching a group of graduate students who are developing innovative social games for a leading mobile phone manufacturer.\n\nIn his spare time\, Kars pr actices a traditional Japanese martial art\, and tries to keep up with g eek culture. SUMMARY:Play in social and tangible interactions LOCATION:Four Seasons\, Seasons Room END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T143500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T141000 DTSTAMP;VALUE=DATE-TIME:20130519T003447Z UID:2637 DESCRIPTION:Waiting is generally not fun. It has none of the pleasant co nnotations of anticipation. The word conjures the repetitive melodies o f on-hold music\, long lines at the grocery check out\, praying that the spinning beach ball or hourglass doesn't mean a morning's worth of work has been lost. In fact\, waiting has connotations that more closely re semble annoyance or dread.\n\nAlthough interaction designers usually can not control the passage of time\, we can influence people's perception o f it. As a result\, waiting can be reduced to a degree at which it is o vershadowed by more pressing considerations.\n\nDrawing inspiration from optical illusions\, retail anthropology\, and literary theory\, this se ssion will knit together ideas about the perception of time and how it c an be manipulated.\n\nJoseph Dombroski loves collecting and sharing data . That's probably because most of his training is in anthropology and c ognitive psychology. Joseph's skills are a combination of facilitation and manipulation\, and he has used these skills to good effect while lea ding strategic engagements with Oprah's Angel Network\, Butterball\, Lif e Fitness\, Motorola\, and Bosch Tools. Joseph has been producing web s ites professionally since 2001. He currently works in the User Experien ce department at Designkitchen\, a WPP/Wunderman company. SUMMARY:Waiting LOCATION:Four Seasons\, Arbutus Room END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T143500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T141000 DTSTAMP;VALUE=DATE-TIME:20130519T003447Z UID:2638 DESCRIPTION:How to document and specify screens\, whose functionality gre atly varies by business logic or rich interactions\, has been a reoccurr ing topic on the IxDA mailing list. During this talk\, attendees will se e a technique\, that has been used and refined over the past three years \, to completely design and document screens with over one million possi ble configurations. The presenter will focus on the foundations of the t echnique\, with the goal of enabling attendees to easily adapt it to the ir own purposes. Lessons learned and how the technique can be used to fo rm a strong working relationship with developers and QA groups will be h ighlighted. \n\nNick Iozzo has been a methodology geek since his first d ays in graduate school where he completed research on the impact differe nt software development techniques had on usability. He has used this ex perience to help build Experience Design practices for three different c onsulting companies. He has a wide range of expereince from working on t he first e-commerce site for Victoria's Secret to designing call center applications for a major credit bureau. Nick Iozzo is currently the dire ctory of methodology for TandemSeven and one of the IxDA local leaders f or Chicago. SUMMARY:Object-Oriented-Design (OOD): A Wireframing and Specifications Te chnique for Rich Interactions and Complex Business Logic LOCATION:Hotel Vancouver Fairmont\, Saturna Room END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T145000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T143500 DTSTAMP;VALUE=DATE-TIME:20130519T003447Z UID:2639 DESCRIPTION: SUMMARY:Break LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T151500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T145000 DTSTAMP;VALUE=DATE-TIME:20130519T003447Z UID:2640 DESCRIPTION:This lightning round talk will focus on how to utilize the ‘outside mind’ of product development teams to lead and create well designed applications that use new UI paradigms around touch when lackin g a full design team. At many points in a corporate career\, designers f ace being under resourced. Hear how to overcome these issues through usi ng the full product team while staying true to your design vision and pr inciples. As an example\, this talk will address our teams' process for creating applications focusing on those new touch UI behaviors for a mas s market. It will discuss how we came to utilize the true unique propert ies of touch through team collaboration to develop compelling applicatio ns that take advantage of a Natural User Interface (NUI).\n\nJoe Fletche r is an Experience Design Lead at Microsoft Surface. His objective in De sign is twofold\; educating businesses to understand the value of design and educating designers to understand business perspectives and how to impact the bottom line. His goal is to create compelling designs that dr ive business strategy.\n\nHis role at Microsoft Surface is to assist in understanding the unique properties of touch as a new input system and d eveloping new forms of UI that take advantage of this. SUMMARY:Designing for Teams\, Designing for Touch LOCATION:Four Seasons\, Park Ballroom C END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T151500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T145000 DTSTAMP;VALUE=DATE-TIME:20130519T003447Z UID:2641 DESCRIPTION:One of the challenges facing interaction designers today is u nderstanding different contexts of use. Our designs are being used in co nstantly changing environments\, with emergent behaviour creating new\, unexpected solutions. Mobile devices provide unique opportunities to add ress context\, but come with a range of constraints – as simple as the amount of ambient light or as complex as integration between local hard ware and remote services.\n \nHow can interaction designers identify and address the impact of context\, especially when key areas may be outsid e their influence or responsibility? Is it possible to identify the elem ents of context which are critical to a design succeeding? What design o pportunities can understanding context bring to interactions?\n \nThis p resentation will help interaction designers understand the implications of contexts of use\, and how it can improve their design deliverables. I t will cover tools and techniques for identifying context\, with example s from mobile hardware\, software and service interactions.\n\nMiles Roc hford has been designing interactive experiences for more than fifteen y ears. As an information architect\, he has worked on projects for govern ment\, non-profit\, corporate and startup clients based in the US\, Euro pe and Australia. He specialises in service design\, spatial data and mo bile delivery – from systems to map toilets across Australia to keepin g track of scientific vessels in the Antarctic. He is now at Nokia Desig n\, based in London\, where he is a Design Specialist in the Service and UI Design team\, developing service and interface concepts for future N okia products and services. SUMMARY:Understanding Contexts of Use LOCATION:Four Seasons\, Seasons Room END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T151500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T145000 DTSTAMP;VALUE=DATE-TIME:20130519T003447Z UID:2642 DESCRIPTION:A talk by Aza Raskin on his experience working with Mozilla.o rg. SUMMARY:Designing in the Open LOCATION:Four Seasons\, Arbutus Room END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T151500 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T145000 DTSTAMP;VALUE=DATE-TIME:20130519T003447Z UID:2643 DESCRIPTION:User journeys describe the greater context of an experience i ncluding the conditions\, motivation\, and environment for a particular audience. Yet as the experiences we design continue to evolve\, our meth ods for describing these stories remain static. Existing page-based jour neys add little inspiration to the powerful experiences we are designing . In this session\, we will explore how user journeys can leverage anima tion\, sound\, and visual continuity to communicate robust interactive e xperiences in simple and effective ways.\nAs opposed to adding gratuitou s animation\, this approach requires us to change the way we work. The p rocess which we will walk through together requires intense collaboratio n between Designers\, Writers\, and Animators. We will share specific ex amples of journeys in motion which have inspired internal teams and exte rnal clients and helped to sell through new ideas.\n\nAs VP\, Executive Creative Director of Interaction Design\, Chloe is responsible for leadi ng and providing vision for R/GA's interaction design department. Since joining R/GA in 2000\, Chloe has produced work as diverse as the range of clients she has worked with\, from systematic design and user-interfa ce design for Verizon Wireless to branding campaigns for Nike and integr ated cross-channel marketing for Nokia. She has worked in the U.S. and a broad as a design leader\, a creative leader\, and a visionary contribut ing to the development of Future VisionT\, R/GA's evolving vision of the consumer landscape. Chloe broadened her expertise with a brief tenure a t Razorfish\, where she engaged in deep ethnographic and insight-related engagements. While there\, she worked on a variety of brands\, from Con dé Nast (embracing social networks on Flip.com) to Mercedes-AMG (creati ng an immersive\, user-driven experience on Mercedes-AMG.com\n\n SUMMARY:Journeys in Motion LOCATION:Hotel Vancouver Fairmont\, Saturna Room END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T153000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T151500 DTSTAMP;VALUE=DATE-TIME:20130519T003447Z UID:2644 DESCRIPTION: SUMMARY:Break LOCATION:Four Seasons Hotel END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T163000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T153000 DTSTAMP;VALUE=DATE-TIME:20130519T003447Z UID:2645 DESCRIPTION:We all have reason to be proud of the progress our profession has made in recent years. Awareness of (and demand for) interaction des ign is at an all-time high. We have better job opportunities and better salaries than ever before. Product managers\, engineers\, and other stak eholders are increasingly drawn to interaction design’s promise: more successful products and services\, greater customer loyalty\, and more e fficient and effective processes. \n\nThough we’ve accomplished a grea t deal\, our chosen field is not yet mature. There aren’t enough skill ed practitioners to meet the demand we’ve created. Far too many of our best ideas still don’t make it into the hands of users. Many stakehol ders still don’t know how to make the best use of our skills. All of u s—together and as individuals—must find ways to address these issues if we are to deliver on the promise of our profession.\n\nKim Goodwin i s VP of Design at Cooper\, where she leads an integrated practice of int eraction\, visual\, and industrial designers. Kim has also led the creat ion of the acclaimed Cooper U curriculum\, and is the author of a compre hensive how-to book\, Designing for the Digital Age. Kim knows the desig n world from multiple angles\; in addition to spending the last 11 years at a leading consultancy\, she has been an in-house designer\, sole pro prietor\, and in-house creative director. She has led a wide range of de sign projects: Web sites\, complex analytical and enterprise application s\, phones\, medical devices\, and even organizations. Her clients and e mployers have included everything from one-man startups to the world’s largest companies\, as well as universities and government agencies. Ki m’s design expertise and teaching skill have made her popular as a spe aker at conferences around the world.\n SUMMARY:Keynote: Each One\, Teach One (and Other Ideas for Delivering on the Promise) LOCATION:Four Seasons\, Park Ballroom END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T170000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090208T163000 DTSTAMP;VALUE=DATE-TIME:20130519T003447Z UID:2646 DESCRIPTION:Closing Remarks on the conference experience. \n\nAnnouncemen t of interaction'10. SUMMARY:Closing Conference Remarks LOCATION:Four Seasons\, Park Ballroom END:VEVENT BEGIN:VEVENT DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T130000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20090206T090000 DTSTAMP;VALUE=DATE-TIME:20130519T003447Z UID:2868 DESCRIPTION:Workshop Fee: $250.00 USD\n\nADDITIONAL SESSION ADDED\n\nEven though touchscreen and gestural technologies have been around for decad es\, they are only now being widely adopted for public use. The launches of Nintendo's Wii\, Apple's iPhone\, and Microsoft Surface have heralde d a new era of interaction design where gestures in space and touches on a screen will be as prominent as pointing and clicking.\nBut how do you create products and design experiences for this new paradigm? While mos t of us know how to design desktop and web applications\, many are still wondering how to adequately design for interactive gestures.\nIn this w orkshop you will:\n* Learn the key differences in designing for touch/ge sture \n* Learn how to design touch targets \n* Explore the basics of er gonomics and kinesiology \n* Create a paper prototype of a touchscreen/g estural interface \n* Communicate presence and instruction \n* Learn str ategies for documenting a touch application\nLearn the basics of designi ng for touchscreens and gestural interfaces in this hands-on workshop. B ill DeRouchey\, Interaction Design Director at Ziba Design and Dan Saffe r\, Principal at Kicker Studio and author of the 2008 O'Reilly book Desi gning Gestural Interfaces\, will lead this workshop.\nThis workshop is f or designers of all levels who want to expand their knowledge of interac tion design into the new territory of interactive gestures. Through acti vities and mini-lectures on relevant topics\, Dan and Bill will guide yo u in understanding the benefits and limitations of this new medium.\nBil l DeRouchey has over fifteen years experience as a writer\, information architect\, product manager and now Interim Director of Interaction Desi gn at Ziba Design in Portland\, Oregon. With Ziba\, he is fortunate to w ork on a variety of challenges\, from handheld satellite radios and medi cal devices to community websites and interactive spaces.\nBill also wri tes about the variety and history of interaction design in everyday expe riences on his blog\, Push Click Touch. He is determined to stretch how people think about interaction design\, from beyond the pure digital to any interaction between humans and the artifacts they create. \nAfter th at\, he plays the ukulele.\nDan Saffer is a principal at Kicker Studio\, a product design consultancy. Every day\, millions of people use the pr oducts he has designed.\nAn international speaker and author\, his lates t book is Designing Gestural Interfaces (O'Reilly 2008) which has been c alled "an essential reference work for anyone looking to advance human-t echnology interactions beyond dials\, knobs\, keyboards\, and mice."\nHe holds a masters of design in interaction design from Carnegie Mellon Un iversity. A thought leader in interaction design\, his writings on desig n have appeared in BusinessWeek\, Design IT! magazine\, and many online publications\, including his own site at http://www.odannyboy.com.\n\n SUMMARY:Workshop: Designing for Touch screens and Interactive Gestures LOCATION:Four Seasons Hotel END:VEVENT END:VCALENDAR